LensNoteEverything you need to master visual notes
Guides for capturing recordings, reviewing visual notes, exporting documents, and managing your plan — from first upload to team workflows.
Start with your use case
These docs cover every setting and limit. For a walkthrough of what LensNote produces for a specific kind of recording, start with the guide that matches yours:
Account
Account, Sign-in & SecuritySign-in options, two-factor authentication, passkeys, changing your email or password, and deleting your account.Email NotificationsEvery email LensNote sends and which ones you can turn off.Storage & DataWhat counts toward your storage, how long original files are kept, and how your data is used.
Basics
Getting Started with LensNoteCreate an account, import your first recording, and find your way around the notes.Importing Video and AudioSupported formats, file size and length limits, the checks that run before upload, and how to resume an interrupted upload.LensNote for macOSRecord a window, your screen, or your microphone on a Mac and turn it into notes, synced with the web app.
Features
How Processing WorksWhat happens to a recording after upload: slide detection, transcription, language detection, notes, and what to do if a job fails.Reviewing Your NotesA tour of the session view: slides, key points, transcript, summary, report, and removing slides you do not need.Exporting NotesExport formats for video and audio sessions, what each file contains, and how exports count against your plan.Share LinksShare a read-only view of a session with anyone, and revoke the link when you are done.Library & FoldersFind sessions, organize them into folders, retry failed jobs, and delete what you no longer need.
Plans & Billing
Plans & LimitsEvery limit on the Free, Trial, and Pro plans, and how processing minutes are counted.Free TrialWhen the 14-day trial starts, what it includes, and what happens when it ends.Add-on PacksExtra processing minutes, long-video passes, and storage for Pro subscribers.Billing & RefundsUpgrade, switch between monthly and annual billing, cancel, and request a refund.