LensNoteAccount
Email Notifications
Last updated October 14, 2026
Turn optional emails on or off under Settings → Email notifications. All three switches are on by default.
| When | Can be turned off | |
|---|---|---|
| Notes ready | A recording of 30 minutes or longer finishes processing | Yes — Processing completed |
| Getting started | Shortly after you confirm your email | Yes — Processing completed |
| Trial ending | About 3 days before your free trial ends | Yes — Billing reminders |
| Renewal reminder | Before your subscription renews | Yes — Billing reminders |
| New device sign-in | Your account signs in on a new device | Yes — Security alerts (in Settings only) |
| Payment receipt | After every payment | No |
| Refund decision | When a refund request is reviewed | No |
| Account emails | Email confirmation, sign-in codes and links, password reset, account deletion | No |
LensNote does not email you when processing fails. Check the session in your library and click Retry.
The macOS app does not show desktop notifications.